Automatic Call Distributor Reports

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

The Evolving CIO role: from IT Operator to Business Strategist
sponsored by BMC
EGUIDE: Since its beginnings nearly 40 years ago, the job of an organization's top IT executive has involved the cost-effective and strategic management of IT systems. But today's CIOs must also understand how IT drives business transformation.
Posted: 21 Jul 2022 | Published: 20 Jul 2022

BMC

Windows 10: How the client operating system is evolving
sponsored by TechTarget ComputerWeekly.com
EGUIDE: A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT.
Posted: 08 Feb 2021 | Published: 26 Nov 2020

TechTarget ComputerWeekly.com

Computer Weekly – 14 March 2023: Digital dedication – the transformation of Guinness World Records
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out about the digital transformation at Guinness World Records – dedication, that's what you need. We examine the new space race – to launch low-orbit, low-cost communications satellites. And we look at the role of technology in sustainability strategies. Read the issue now.
Posted: 13 Mar 2023 | Published: 14 Mar 2023

TechTarget ComputerWeekly.com

Computer Weekly – 17 January 2023: How PepsiCo works with tech startups to drive growth
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to food and drinks giant PepsiCo, about how it works with tech startups to drive growth and digital transformation. Our latest buyer's guide examines the key elements of a composable business. And with all the chatter about ChatGPT, we look at the implications of generative AI. Read the issue now.
Posted: 16 Jan 2023 | Published: 17 Jan 2023

TechTarget ComputerWeekly.com

CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits
sponsored by TechTarget ComputerWeekly.com
EZINE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment.
Posted: 08 Feb 2021 | Published: 21 May 2020

TechTarget ComputerWeekly.com

Computer Weekly – 10 May 2022: The spies who hack you – the growing threat of spyware
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after 10 Downing Street was hit by a spyware attack, fears about targeted mobile phone hacks are increasing. Our salary survey highlights the diversity challenge in IT, with men's support for women in IT declining. And we look at how datacentre heat reuse can help reduce carbon emissions. Read the issue now.
Posted: 09 May 2022 | Published: 10 May 2022

TechTarget ComputerWeekly.com

Computer Weekly - 28 September 2021: Chancellor Rishi Sunak talks tech
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now.
Posted: 27 Sep 2021 | Published: 28 Sep 2021

TechTarget ComputerWeekly.com

UKTech50 2021 - The most influential people in UK technology
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com