ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
EGUIDE:
This expert e-guide explores why creativity is becoming a critical skill for finance professionals, and offers key recommendations from a leading CFO to help you successfully move forward.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
EBOOK:
In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more.
WHITE PAPER:
This resource describes key features and capabilities of a new-generation learning management system (LMS), and counts down six steps for demonstrating LMS value, rooted in ROI. Learn how you can make a successful business case for an LMS by reading on now.
WHITE PAPER:
Approached correctly, procurement can be essential for driving value and competitive advantage. This guide reveals the results of a survey of 1,128 chief procurement officers (CPOs) regarding the key strategies that separate high-performing procurement organizations from the pack.
EGUIDE:
In this E-Guide, you will gain practical advice and best practices for choosing an ERP system from Jim Shepherd, senior vice president of research for AMR Research.
