EBOOK:
Enterprise content management (ECM) software can be an expensive, heavily involved purchase, so it's important to understand options before arriving at a decision. In this expert guide, we listed 10 important ECM platforms to consider while making a buying decision.
CASE STUDY:
Access the following case study to reveal the CMS solution the Speedo implemented to optimize customer communication in view of the local markets, countries, and regions. Also learn how they were able to reduce content conflict and ensure brand consistency across their entire influence.
WHITE PAPER:
This white paper discusses the challenges facing companies when it comes to the analysis of unique data, like emails and chat logs. Access now to see how one system provides valuable insights from non-binary information, a key aspect of a successful future.
WHITE PAPER:
Oracle GoldenGate 12c Release 1 was designed to help you manage transactional processing in complex IT environments and deliver business data anywhere and at any time. Access this report to uncover key features and capabilities of this data replication tool.
EGUIDE:
In this tip guide, readers will learn best practices for effective case management from technology writer (and ebizQ.com contributor) Crystal Bedell.
EGUIDE:
Business rules can bring additional insight, transparency and efficiency to case management, provided the approaches are combined and implemented properly. In this Tip Guide, discover what business needs are driving the adoption of this combination, and how business rules technology is being put to use in case management and other areas.
WHITE PAPER:
This helpful resource discusses how your organization can extract the relevant information from the vast array of data your applications hold in an innovative and interesting way to keep customers engaged.
WHITE PAPER:
This whitepaper examines the results of a survey conducted to determine IT’s current attitude towards integration and how their organization has approached this issue.
EGUIDE:
Many organizations are taking their dynamic case management (DCM) efforts to the next level by applying analytics technology. In this Tip Guide, readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid pitfalls and problems in implementation.
