Optical Carriers White Papers

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How to Achieve a 3X ROI with Slack sponsored by Slack WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack. Posted: 18 Jan 2024 \| Published: 02 Dec 2023 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Messaging Security \| Messaging Software \| Unified Messaging \| Unified Messaging Systems

Strive for Simplicity: IT infrastructures that cut through complexity to drive business benefits sponsored by Oracle Corporation WHITE PAPER: Through this white paper learn the business value of simplifying IT infrastructure and processes. Learn 4 areas of IT that can easily be simplified, the 5 substantial business benefits of simplification, and much more. Posted: 29 Jun 2012 \| Published: 25 Jun 2012 TOPICS: Business IT Alignment \| Business Process Management \| IT Industry \| IT Infrastructure \| IT Systems \| Oracle (Product)

Impact of Cloud on IT Consumption Models: Top 10 Insights sponsored by Cisco Systems, Inc. WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world. Posted: 08 Nov 2013 \| Published: 08 Nov 2013 TOPICS: CIOs \| Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Services \| IT Spending \| IT Systems \| IT Workforce

Tips for Choosing a Cloud Service Provider sponsored by IBM WHITE PAPER: This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services. Posted: 05 Aug 2012 \| Published: 29 Jul 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Management \| Data Centers \| IT Asset Management Software \| IT Infrastructure \| IT Management Services \| IT Services \| IT Systems

What’s New in IP Office 9.0 sponsored by Avaya WHITE PAPER: This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations. Posted: 11 Nov 2013 \| Published: 11 Nov 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Master Data Management \| Communications Networks \| Communications Software \| Communications Systems

The Future of the IT Department: Exploring the Impact of Cloud on IT Roles and Responsibilities sponsored by IBM WHITE PAPER: Cloud computing has made a name for itself in the enterprise computing industry today and it is likely to gain traction in the future. This does not mean the end for IT departments but their roles and responsibilities will certainly be changing. Check out this white paper to learn more about what to expect from IT in the post-cloud era. Posted: 10 Feb 2012 \| Published: 10 Feb 2012 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| IT Departments \| IT Management \| IT Systems

Upgrading to Cisco Unified Communications Manager Business Edition 6000 sponsored by Cisco Systems, Inc. WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free. Posted: 07 Sep 2011 \| Published: 07 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| Contact Center Management \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

Unified Communications Buyer’s Guide sponsored by ShoreTel - OLD WHITE PAPER: This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more! Posted: 01 Aug 2012 \| Published: 30 Dec 2011 TOPICS: Collaboration \| Communications Systems \| IP \| IP Telephony \| Mobile IP \| Mobile Workers \| Unified Messaging \| Unified Messaging Systems

SAP Business Communications Management Rapid-Deployment Solution sponsored by SAP America, Inc. WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits. Posted: 24 Mar 2011 \| Published: 24 Mar 2011 TOPICS: Business Management \| Communications Systems \| Contact Centers \| CRM \| Customer Service \| IP Contact Centers \| IP Telephony \| SAP (Product)

Cloud rEvolution: A Workbook for Cloud Computing in the Enterprise sponsored by CSC WHITE PAPER: This white paper will get you up to speed on all aspects of cloud computing. It will help you examine cloud opportunities, review potential issues, and consider where and how specific information should be processed in your organization. Check out this white paper to learn more. Posted: 17 Nov 2010 \| Published: 17 Nov 2011 TOPICS: Application Outsourcing \| Business Service Management \| Cloud Computing \| Infrastructure Management \| Infrastructure Services \| IT Infrastructure \| IT Management \| IT Systems \| Platform as a service \| Software as a Service